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Terms of Service

These Terms of Service govern your access to and use of the website and services provided by ultraveonex d.o.o. By accessing or using our services, you agree to be bound by these terms.

Last updated: 15 March 2026

Acceptance of Terms

By accessing, browsing, or using the ultraveonex website (ultraveonex.world) or any of our analytics services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our website or services.

These terms constitute a legally binding agreement between you and ultraveonex d.o.o., a company registered in Slovenia with registration number 7485963451, located at Šmartinska cesta 133, 1058 Ljubljana, Slovenia.

Description of Services

ultraveonex provides gym equipment analytics dashboards and related services to fitness facilities, including but not limited to:

  • Real-time equipment monitoring and usage analytics
  • Predictive maintenance insights and reporting
  • Member behaviour analysis and facility optimisation recommendations
  • Custom dashboard solutions and API access
  • Technical support and consultation services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected customers.

User Obligations

When using our website and services, you agree to:

  • Provide accurate, current, and complete information when requested
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorised access to our systems or other users' data
  • Not use our services to transmit harmful, offensive, or illegal content
  • Comply with all applicable laws and regulations in your jurisdiction
  • Respect the intellectual property rights of ultraveonex and third parties

You are responsible for all activities that occur under your account and for maintaining the security of your login credentials.

Intellectual Property

All content, features, and functionality of the ultraveonex website and services, including but not limited to text, graphics, logos, software, analytics algorithms, and dashboard designs, are owned by ultraveonex d.o.o. or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use our services for your legitimate business purposes. This licence does not include the right to:

  • Reproduce, distribute, or publicly display our content without permission
  • Modify, reverse engineer, or create derivative works of our software
  • Use our trademarks, logos, or brand elements without written consent
  • Remove or alter any copyright, trademark, or other proprietary notices

Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these terms. By using our services, you consent to the processing of your data as described in the Privacy Policy.

For analytics services, you retain ownership of your facility's operational data. ultraveonex processes this data solely to provide the agreed services and will not share your confidential business information with third parties without your consent, except as required by law.

Payment and Billing

Service fees are as specified in your service agreement or as displayed on our website. Unless otherwise agreed:

  • Fees are payable in advance on a monthly or annual basis
  • All prices are exclusive of applicable taxes, which will be added where required
  • Payment is due within 30 days of invoice date
  • Late payments may incur additional charges and service suspension

We reserve the right to modify our pricing with 30 days' written notice to existing customers.

Limitation of Liability

To the maximum extent permitted by applicable law, ultraveonex d.o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or relating to your use of our services.

Our total liability for any claims arising from or relating to these terms or our services shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

We provide our services "as is" and make no warranties, express or implied, regarding their performance, reliability, or fitness for a particular purpose. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

Indemnification

You agree to indemnify and hold harmless ultraveonex d.o.o., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of our services in violation of these terms
  • Your breach of any applicable laws or regulations
  • Your infringement of any third-party rights
  • Any content or data you provide that causes harm to others

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Slovenia, without regard to conflict of law principles. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Ljubljana, Slovenia.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these terms affects your statutory rights.

Termination

Either party may terminate the service agreement with 30 days' written notice. We may terminate or suspend your access immediately if:

  • You breach these terms or our acceptable use policy
  • Your account becomes overdue for payment
  • We reasonably believe your use poses a security risk
  • We are required to do so by law or regulatory authority

Upon termination, your right to access our services will cease immediately. We will provide reasonable assistance in data export for a period of 30 days after termination, subject to payment of any outstanding fees.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated to registered users via email or prominent notice on our website at least 30 days before they take effect.

Your continued use of our services after such modifications constitutes acceptance of the updated terms. If you do not agree to the modified terms, you should discontinue use of our services.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@ultraveonex.world
  • Phone: +386 16974799
  • Address: ultraveonex d.o.o., Šmartinska cesta 133, 1058 Ljubljana, Slovenia
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